SHIPPING POLICY
All products will be shipped via Australia Post with a flat fee of $10.00 for up to 5kg. Except for large or bulky orders which you’ll be notified.
Products are packed and shipped within 3 - 5 business days after receipt of purchase.
I have tried to keep shipping as minimal as I can.
I do my very best to wrap products for protection during transit with appropriate materials to ensure your item/s arrives safely. If for some reason they don’t you will need to lodge a complaint directly with Australia Post.
**Please note once your order has been posted, I am unable to make any changes to the shipping address or contents in the order.
KA’s Crafts is not responsible for missing parcels if an incorrect address was provided, so please ensure all details are correct before completing your purchase.
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Should you realise that a mistake has been made, please contact me
immediately, so I can do my best to rectify errors before your order has been dispatched.
In the event an order has already been posted with the wrong information, you must contact Australia Post immediately to have your order redirected to the correct address.
A local pick-up point is available in Proserpine, QLD 4800.
DELIVERY
Orders will be shipped between 3-5 business days of receiving cleared payment.
Personalised/large orders may take 5-14 business days. If longer is necessary, I will notify you immediately.
**Estimated delivery dates depend on receipt of cleared payment & postal destination.
**Delivery times may vary, especially during peak periods.